FAQ

The information required will depend on the nature of your matter. Typically, we may request identification documents, contact information, supporting evidence, transaction records, wallet addresses, exchange account details, correspondence, and any other documentation relevant to the matter. We will only request information necessary to assess and progress your case and may also be required to conduct identity verification and compliance checks.

Crypto Legal offers an initial 30-minute consultation with our dedicated support team for GBP 90 (plus applicable taxes). Our support team is available Monday to Friday, from 9:00 am to 5:00 pm (London time).

Before a consultation can be scheduled, we require an initial assessment of your matter to determine eligibility and identify the most appropriate course of action. To begin the assessment process, please provide a detailed summary of your case and any relevant supporting information by email to info@cryptolegal.uk.

For more complex legal, regulatory, compliance, or forensic matters, consultations can also be arranged with one of our experienced lawyers or forensic investigators. These specialised consultations are charged at GBP 450 per hour (plus applicable taxes).

Our fees are governed by the specific engagement agreement entered into with each client. In most cases, services are provided on a fixed-fee, staged-fee, or retainer basis. We do not generally provide services on a contingency or success-fee basis unless expressly agreed in writing. Any applicable fees, payment terms, and scope of work will be clearly set out before work commences.

Yes. While our primary focus is blockchain, cryptocurrency, and digital asset matters, we also assist clients with a broad range of online fraud, cyber-enabled crime, financial crime, compliance, and investigative matters where our legal and forensic expertise may be relevant.

Yes. Where multiple individuals have been affected by the same scam, hack, fraudulent platform, investment scheme, or other related event, we may be able to assist through a coordinated investigation and recovery strategy. The appropriate approach will depend on the specific circumstances, number of affected parties, jurisdictions involved, and available evidence.

Protecting client confidentiality and data security is a fundamental part of our practice. We implement robust technical, organisational, and administrative safeguards designed to protect the information entrusted to us.

Our databases, backups, and transaction log files are encrypted using Transparent Data Encryption (TDE) with industry-standard AES-256 encryption. Encryption keys are protected through certificate-based security measures and are rotated regularly as part of our security protocols.

We maintain security controls aligned with recognised industry standards and best practices for data protection, confidentiality, and information security. Personal information is processed in accordance with applicable data protection laws, including the UK GDPR, the Data Protection Act 2018, and other applicable privacy regulations.

While no system can guarantee absolute security, we are committed to maintaining a secure environment and continuously improving our security measures to safeguard client information.

Crypto Legal does not send unsolicited emails, make unsolicited telephone calls, or contact individuals who have not expressly requested our legal, forensic, compliance, or investigative services. If you did not initiate contact with us or submit an enquiry through one of our official channels, any communication claiming to be from Crypto Legal should be treated with caution.

To verify the authenticity of any communication, please ensure that emails originate from the official Crypto Legal domain: @cryptolegal.uk. We use this domain exclusively for our official correspondence.

If you receive a suspicious email, telephone call, message, or other communication purporting to be from Crypto Legal, we recommend that you do not respond, make any payment, disclose personal information, open attachments, or click on any links until the communication has been independently verified.

If you believe you have received a fraudulent communication, please:

• Report the incident to us immediately by emailing info@cryptolegal.uk and provide details of the communication for review.
• Forward any suspicious emails, including the full email headers where possible, to phishing@phishfort.com for further analysis and investigation.

We take impersonation, phishing, and fraud attempts seriously and work with relevant providers and industry partners to help identify and address malicious activity involving the unauthorised use of our name or brand.

Yes. Our legal team includes qualified lawyers admitted and regulated in their respective jurisdictions, including solicitors and lawyers regulated by the Solicitors Regulation Authority (SRA) and attorneys admitted to the New York State Bar. We also work alongside experienced compliance professionals, forensic investigators, and blockchain specialists.

Crypto Legal provides legal, forensic, investigative, compliance, and advisory services relating to blockchain technology, cryptocurrencies, digital assets, financial crime, anti-money laundering (AML), regulatory compliance, asset tracing, fraud investigations, and digital asset recovery.

We assist clients with cryptocurrency tracing, forensic investigations, evidence gathering, exchange engagement, compliance escalation, and asset recovery strategies. Every case is different, and while we can assist with recovery efforts, no law firm or investigator can guarantee the recovery of lost or stolen assets.

Most matters can be assessed shortly after receiving the relevant information and documentation. Timeframes depend on the complexity of the matter, jurisdictional considerations, compliance requirements, and the availability of supporting evidence.

Yes. We advise individuals, businesses, financial institutions, investment funds, cryptocurrency exchanges, blockchain projects, fintech companies, virtual asset service providers (VASPs), and other organisations operating within the digital asset sector.

Yes. We assist businesses with anti-money laundering (AML) compliance, know-your-customer (KYC) procedures, sanctions compliance, regulatory risk assessments, compliance frameworks, internal policies, and broader regulatory obligations relating to digital assets and financial services.

Crypto Legal was established specifically for the blockchain and digital asset industry. As one of the first crypto-native law firms in the United Kingdom, we combine legal expertise with blockchain forensic capabilities, compliance knowledge, and technical understanding of digital assets, enabling us to address issues that traditional law firms may not be equipped to handle.